Telephoning

Telephoning

  • €15.34
  • Ex Tax: €15.34

Author: Susan Lowe

Level: Pre-intermediate - Intermediate / B1 – B2

  • Coursebook

Key features

Telephoning works with the skills and language required to conduct successful phone calls in English.

The units cover:

· focus on listening

· making calls

· receiving calls

· receiving and leaving messages

· dealing with problems

· conference calls